Customer Support

Explore thousands of expert prompts for customer support when you install Aibō. Our curated library helps you work faster and smarter with AI.

Featured prompts

Smart ticket triage with SLA guardrails

Generate an SLA-aware, impact-weighted support ticket queue that ranks and routes issues with explanations, auto-tags, and breach alerts for support ops teams.

Weekly ticket insights for product priorities

Generate a weekly support ticket briefing for product and ops leaders that prioritizes top issues by impact, with quotes, quick wins, and long‑term fixes.

One-click escalation pack for engineering

Generate a concise, reproducible escalation brief for engineering teams using 5W1H and STAR, compiling evidence, env, repro, impact, and next actions.

Build a troubleshooting decision tree

Generate a reusable troubleshooting decision tree and macros for support teams, driven by scope, users, symptoms, and escalation rules, to cut handle time.

Tone and empathy polish for replies

Help support teams rewrite draft replies into concise, empathetic, solution-oriented messages with commitments and next steps while flagging risky phrases.

Clear outage update and apology

Generate customer-ready outage updates for incident comms leads via email or status page, detailing impact, scope, actions, ETA/next update, and an apology.

Clean shift handoff notes

Generate organized, zero-drift shift handoff notes for ops/support teams, grouping tickets by priority and owner, surfacing deadlines, blockers, update times.

Ticket thread to handoff summary

Create a one-page, transcript-grounded support ticket handoff with timeline, key facts, and next actions with owners/deadlines for on-call teammates.

Chat to knowledge base article

Transform resolved support chats into structured reusable KB articles with clear steps expected results screenshots and tags for KB writers and support teams.

Write a thoughtful support reply

Generate a ready-to-send reply for support agents from messy notes, account context, and policy limits, with clear steps, expectations, and next update time.

Find duplicates and link related tickets

Identify duplicate and related tickets for triage analysts by comparing a new ticket to open ones, ranking matches with evidence, actions, and a root-cause tag.

De-escalation scripts for upset customers

Generate 2–3 empathetic de-escalation scripts for support agents using Acknowledge→Apologize→Act, based on customer message, situation, and remedy limits.

Next-step suggestions for faster resolution

Generate top three next-step actions with rationale, checklists, replies, and success criteria to speed first-contact resolution for customer support teams

SEO keyword localization plan

Create an 80/20 SEO keyword localization plan that turns English seeds into localized, intent-led keywords, SERP-fit meta and on-page fixes for SEO managers

International forms audit

Audit and optimize forms for global use with per-locale fields, validation, labels, and test data, returning actionable JSON for product and engineering teams.

Culturally safe copy rewrite

Help marketers localize short copy by rewriting for target locales and audiences with cultural safety, proper formality, and notes on idioms, symbols, colors.

Localized support reply generator

Generate ready-to-send, locale-appropriate customer support replies in the specified language and tone for support agents, setting clear expectations.

Market-fit copy angles by country

Generate country-specific, culturally informed copy angles and headlines that localize value propositions for marketers running ads and landing pages.

Pluralization and placeholders fixer

Generate CLDR-accurate ICU MessageFormat strings across locales with plural, gender, and ordinal rules, stable placeholder order, and tests for l10n/i18n teams.

Date, number, currency formatter

Generate CLDR/ICU-compliant, locale-correct date/time, number, and currency examples in a table with gotchas for developers and localization teams.